Introduce resident to Ref Desk, policies, and procedures.
Introduce resident to the Mission Statement, Goals, Values, and Customer Service
Values of the University Libraries http://library.uncg.edu/info/mission_statement.aspx.
Ask resident to write up a brief statement (1 to 2 pages)
outlining how the goals of the University Libraries contributes to the goals of
the University and how the Diversity Residency contributes to both.
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